Policies

Reservations Office Hours:

• June - October (In Season) 24 hrs - daily
• October - May (Off Season) 8:00am - 10:00pm Daily

Notes

• Atlantic Standard Time (AST - One hour ahead of Eastern/EST)

Refunds will be made only if cancellations are done within 24 hours of arrival dates.  A guest who checks out before the last day of the reservation will be required to pay for the days reserved in full. 

Please note cottages have a separte cancellation policy. We do require a 10% deposit upon booking and this is refundable as long as the reservation is cancelled within 15 days of arrival. Within the 15 days the deposit will be forfeited and the remainder of the stay will fall within the normal 24 hour cancellation period above.

We realize that situations may arise necessitating cancellation within this time frame and we do sympathize, however,  we must maintain our business policy due to the limited season and high accommodation demands.

• Check-In: 3:00pm
• Check-Out: 11:00am

Note: Arrivals after 6pm please inform Front Desk

Dalvay - as with all public buildings on PEI - is smoke-free.

However, smoking is permitted on our large outside verandahs or lawns - ashtrays are available at the bar and front desk. We also offer a selection of Cuban Cigars for your outdoor enjoyment.

We do not allow pets at the resort. We can recommend some excellent pet-sitting and boarding options nearby.

Our sister property Stanhope Beach Resort & Conference Centre does have pet friendly rooms available. They are located 5 minutes west of us.

May I arrive later or depart earlier than our reserved dates?

Guests who arrive after their confirmed arrival date, or who depart before their confirmed departure date will be held responsible for their rooms unless we are able to sell their accommodation for the full period originally booked. Please check reservation and cancellation policies

If I don't use a part of a package, can I receive a refund?

Dalvay shall not be held liable or responsible for non-utilization of package components or loss of recreational opportunities due to weather, safety issues or any circumstances beyond our control.  Please see the on-duty  manager for any clarifications.