Policies

Reservations

Reservations Office Hours:

June - October (In Season) 24 hrs - daily
October - May (Off Season) 8:30 am- 5:00 pm Monday through Friday

Notes

Atlantic Standard Time (AST - One hour ahead of Eastern/EST)

Cancellation

Refunds will be made only if cancellations are done within 24 hours of arrival dates. A guest who checks out before the last day of the reservation will be required to pay for the days reserved in full.

Please note cottages have a separte cancellation policy. We do require an advance non- refundable deposit at the time of booking equivilent to one night stay plus taxes. No refunds will be given.

We realize that situations may arise necessitating cancellation within this time frame and we do sympathize, however, we must maintain our business policy due to the limited season and high accommodation demands.

Check-In & Check-Out Times & Policies

Check-In: 3:00pm
Check-Out: 11:00am

Note: Arrivals after 6pm please inform Front Desk

Smoking

Dalvay - as with all public buildings on PEI - is smoke-free.

However, smoking is permitted at least fifteen feet away from any entrance. We also offer a selection of Cuban Cigars for your outdoor enjoyment from our 1895 Lounge.

Pets

We do allow small dogs in our designated cottages. No pets are permitted in the Main Inn at any time.

Our sister property Stanhope Beach Resort & Conference Centre does have pet friendly rooms available. They are located 5 minutes west of us.

Other

May I arrive later or depart earlier than our reserved dates?

Guests who arrive after their confirmed arrival date, or who depart before their confirmed departure date will be held responsible for their rooms unless we are able to sell their accommodation for the full period originally booked. Please check reservation and cancellation policies

If I don't use a part of a package, can I receive a refund?

Dalvay shall not be held liable or responsible for non-utilization of package components or loss of recreational opportunities due to weather, safety issues or any circumstances beyond our control. Please see the on-duty manager for any clarifications.